Resident • 2006 - 2013
The apartments are really nice, but they have steadily been detriorating due to poor management. They seem unable to keep competent staff. Be forewarned that if you make a complaint it probably will go unresolved until you make a stink about it, but if you skip the local management and contact the Milwaukee office, you are in for hell. The Regional Manager will go out of her way to make your life hell and find what she can to make a counter complaint. She is clearly one of the most unpleasant people you will ever deal with. If you wonder why people say management goes out of their way to find problems and keep deposits or why the heat is not turned on until almost Winter or the grass looks like hell, it's because that Regional Manager's bonus depends on how successful she is at keeping expenses low. Move in at your own peril and document the hell out of everything if you move in.