3115 Fountain Square Boulevard, New Berlin, WI 53151
Resident • 2012 - 2013 Recommended
The condo apartments are nice. Good location. The property staff takes action quickly. Mary U in the office rocks! She listened and in one phone call was able to negotiate a mid-month lease end/lease start with the previous residents. That allowed Fountain Square to not lose out on any rent money and help me with the dilemma of how to move out of my previous apartment without living out of a U-Haul for two days. WARNING: The only issues come in when Thomson Corporate has to be involved. If the problem can't be solved in the first try, they give up. I have cigarette smoke that gets into one bathroom from another apartment. They changed the bathroom venting quickly but it didn't completely solve the problem. They have thrown up their arms after trying to fix the bathroom vents. Oh and they seem to think your are captive once you are here. If you plan to stay longer than one year negotiate a rent increase cap. They are trying to sock me with a 10% increase to go to a second year.
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