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The Highlands

12445 MacAlister Way, New Berlin, WI 53151
12445 MacAlister Way, New Berlin, WI 53151

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Ratings & Reviews (35 Reviews)

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arf77 • Resident 2016 - 2017 Recommended

Updated 07/27/2017

Reviewed 07/27/2017

We lived here for 8 months while our home was being built. After 12 previous years of owning a house, we thought the transition to apartment living would be difficult. With two children and a dog, we felt at home living here. One review commented on… See More
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biochang • Resident 2015 - 2016 Recommended

Updated 03/25/2017

Reviewed 03/25/2017

I lived this APT for 2 years from Jan 2015. I recently received security deposit back. So, my review has no bias at all. You may not like the appearance of this APT complex. Not much landscaping over there. But, nice and quiet living environment and… See More
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Resident 2016 - 2017 Not Recommended

Updated 02/21/2017

Reviewed 02/21/2017

At first glance these apartments seem nice but after living here for a while I can honestly say they aren't. Garbage and dog crap everywhere so if you have a dog... hopefully it doesn't get sick like mine and several other neighbors dogs did. Managements solution:… See More
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elizalin1 • Resident 2013 - 2016 Recommended

Updated 12/16/2016

Reviewed 12/16/2016

I lived at The Highlands for three years and the staff was always wonderful! Debbie and Mary Jo are wonderful and Dave is so nice! Whenever we had a problem or issue they helped and fixed the problem promptly and conveniently. Having two dogs makes everything… See More
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[email protected] • Resident 2015 - 2016 Not Recommended

Updated 10/04/2016

Reviewed 10/04/2016

Apartment is sub-standard and overpriced. Office staff are extremely rude. We professionally cleaned our carpets when leaving our unit and were "notified" the staff felt the apartment "smelled" and all the carpet needed to be replaced. The carpet in this unit was cleaned and left in… See More
The Highlands Manager04/04/2016

I am sorry that you felt that my management team treated you rudely and that this apartment community was not up to your standards. I happened to stop by The Highlands yesteday, 10/3 and noted the large pile of rotting debris that you left outside your apartment with the promise that the waste management people would be picking that up today, four days after you vacated your apartment. As the president of the management company that oversees The Highlands, I would not have allowed this as it is an eyesore and an assault on the nose of all those who have had to pass by your now vacated apartment. While a final determination has yet been reached regarding the carpet in your recently vacated apartment, it appears that it is the same issue that needed to be addressed in the previous apartment that you transferred out of at The Highlands. While the carpet may look clean, the odor that your dog emits is not easily removed. We will make every attempt to save it but if the carpet retains the dog smell, it will be replaced prior to the new resident taking occupany later this month. You are welcome to discuss this further if you feel that I am incorrect on my facts relating to your situation. D Mulberry Thomson Companies

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Dan McG • Resident 2015 - 2016 Recommended

Updated 09/23/2016

Reviewed 09/23/2016

We have enjoyed living in the Highlands apartment for the past 18 months. We have a beautiful 2 bedroom upper with nice size rooms, newer appliances, vaulted ceilings, and a nice view of the pool and clubroom from our 2nd story balcony. The pool is exceptionally… See More
The Highlands Manager04/04/2016

Dear Dan McG, I really appreciate your positive review of The Highlands. Thomson Companies and the on site management team at The Highlands realize that our residents have varied options as to where you call home and we take great pride that you have chosen The Highlands. We will continue to work hard to retain your confidence and respect. Thank You D Mulberry President Thomson Companies

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DISGUSTEDProspectiveTenant • Prospective Resident Visited 2015 Not Recommended

Updated 09/11/2015

Reviewed 09/11/2015

DECEPTIVE AND DISHONEST!!! PLEASE< PLEASE, RUN!!! My daughter and I have been looking for a 2 bedroom, before winter. We were made to fill out multiple forms, with the last ten years of rental and employment history. Mary Jo, at the office, actually contacted my employer… See More
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Resident 2014 - 2015 Not Recommended

Updated 06/20/2015

Reviewed 06/20/2015

At first when you see the rental property you're very impressed with the grounds and the units. However, the tenant above us blasted his base, smoke marijuana and the smell of cigarette smoke fills our coat closet. I could literally hear when the tenant would move… See More
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mrskarolbrennan • Resident 2014 - 2015 Recommended

Updated 03/09/2015

Reviewed 03/09/2015

We absolutely loved living in The Highlands. We've lived in apartments in Sussex, as well as Butler and The Highlands is by far the best place we've lived. The grounds are always really nice and clean. There's lots to do right on the grounds with Volleyball,… See More
(Resident Photo) Image of The Highlands in New Berlin, WI(Resident Photo) Image of The Highlands in New Berlin, WI
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Jenn7473 • Resident 2012 - 2014 Recommended

Updated 06/23/2014

Reviewed 06/23/2014

I lived at the Highlands for 1 1/2 years. Debbie, Mary Jo, PJ and Dave were awesome. Anytime I had an issue it was resolved right away and they followed up to make sure I was happy with how it was handled. I would have stayed… See More
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jonandjill • Resident 2013 - 2014 Recommended

Updated 04/30/2014

Reviewed 04/30/2014

My wife and I have lived here for a year now but due to the locations of our jobs we have to move. These were the best apartments we have ever lived in and would have loved to stay until we could buy a house, very… See More
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gregvasil30114 • Resident 2010 - 2012 Recommended

Updated 04/06/2014

Reviewed 04/06/2014

I lived in the Highlands for two years. Mary Jo and Debbie were incredible! Anytime something broke, it was fixed within 24 hours. If I had a complaint about a barking dog, they notified the owners same day and the issue was resolved within a short… See More
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Resident 2013 - 2014 Not Recommended

Updated 02/16/2014

Reviewed 02/16/2014

I'm a current resident and definitely wouldn't recommend living here. The staff is friendly, but little notice is given when a repair is needed.The apartments are spacious, however the rent is way too high, maintenance is shotty,and they are not well insulated. We live in a… See More
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Resident 2011 Recommended

Updated 11/11/2013

Reviewed 07/31/2004

I love it here, it is Dog friendly, child friendly, and senior citizen friendly, single friendly, and young married couple friendly, it is a diverse community of all types of people, and we all live in comfort in a secure, and private yet warm atmosphere. I… See More
The Highlands Manager04/04/2013

Thank you for your wonderful comments regarding The Highlands of New Berlin. I appreciate your long term tenancy and am glad to know that you a happy to call The Highlands your home. D Mulberry President, Thomson Management

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Resident 2013 Recommended

Updated 09/09/2013

Reviewed 09/09/2013

I am a middle-aged guy that lived here for one year temporarily after having apartment experiences all over the country. The Highlands has been my best experience, by far. The apartments are well built and comfortable and the grounds are nice. What really put it over… See More
The Highlands Manager09/09/2013

Thank you for taking the time to post a wonderful review of The Highlands of New Berlin. As an owner and president of the management company, I am thankful to have such a caring and dedicated team of people overseeing this remarkable property. If your work brings you back to our "neck of the woods" I hope that you consider this or another Thomson proerty. If you find yourself in Arizona, please take a look at our sister company, BMSI for a wide array of apartment choices all over the Valley.

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Resident 2010 - 2013 Recommended

Updated 05/11/2013

Reviewed 05/11/2013

I have lived at The Highlands for nearly 3 years and agree with the positive comments others have made. We are fortunate to be in an end unit so we rarely hear any noise from neighbors. We've never had any kind of bugs, although we've heard… See More
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paxson322 • Resident 2013 Recommended

Updated 04/08/2013

Reviewed 04/08/2013

Having lived in 5 apartments over the years, I can definitely recommend the Highlands. The office and maintenance staff are very responsive, helpful and nice. The apartment has a nice layout and my neighbors are quiet. A lot of closet space and the gas fireplace is… See More
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eddienlori • Resident 2011 - 2013 Recommended

Updated 03/30/2013

Reviewed 03/30/2013

We couldn't have choosen a better place to live! The Highlands is fabulous and a wonderful community to live in! Extremly personable and friendly staff who are always willing to help and do so in an extremly efficient manner! See More
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Juju410 • Resident 2012 - 2013 Recommended

Updated 03/12/2013

Reviewed 03/12/2013

This has been my most pleasant renting experience to date. The management staff is outstanding, the maintenance staff is quick to respond, and the apartments themselves are very spacious. See More
(Resident Photo) Image of The Highlands in New Berlin, WI
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Tlongwi • Resident 2009 - 2013 Recommended

Updated 03/08/2013

Reviewed 03/08/2013

I have lived at The Highlands or 4 years and have had a great experience. What was supposed to be a temporary stop for me turned into a "home" where friendly staff made me feel welcomed and important. Good facilities, a nice pool area, good people… See More
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steelers2012 • Resident 2011 - 2012 Recommended

Updated 10/18/2012

Reviewed 10/18/2012

I am a current resident at The Highland of New Berlin and feel this is an excellent community and complex to live in. All members of the management staff have been exceptionally nice, curtious and so very friendly. They engage with their residents regularly and show… See More
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Resident 2012 Not Recommended

Updated 09/07/2012

Reviewed 09/07/2012

Worst experience ever. Staff is rude and inconsistent with tenants, maintenance barely exists, construction noise is almost a constant sound in daily life... The garage we had was broken nearly the entire time of two years we mistakenly spent there. The painters came in and destroyed… See More
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Resident 2011 - 2012 Not Recommended

Updated 07/14/2012

Reviewed 07/14/2012

The pool is nice but, causes a lot of noise. The hot tub is never open as it is always being repaired! The air conditioning units are not large enough to cool the apartment down to 72 degrees. The electric bill in the summer is well… See More
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Resident 2009 - 2011 Not Recommended

Updated 09/15/2011

Reviewed 09/15/2011

The Highlands apartment homes was probably the worst place ive lived in! The staff were extremely rude and inconsiderate. When we first moved in, we were given a checklist of things that needed to be repaired and we checked that the downstairs bathroom's shower door needed… See More
(Resident Photo) Image of The Highlands in New Berlin, WI(Resident Photo) Image of The Highlands in New Berlin, WI
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rednyella • Resident 2009 - 2011 Recommended

Updated 04/04/2011

Reviewed 04/04/2011

We lived here from Jan 2009 through April 2011. My wife and I looked everywhere as I had a job relocation and we visited over a dozen apartment complexes ranging from 800-1300 in the Milwaukee market. Ironically we are moving again and so we are leaving… See More
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $1,607

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,968

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price

    $2,072

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,911

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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The Highlands is an apartment in New Berlin in zip code 53151. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,607 - $2,072. Nearby cities include West Allis, Brookfield, Hales Corners, Greenfield, and West Milwaukee. 53146, 53228, 53227, 53227, and 53227 are nearby zip codes.

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The Highlands

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    Resident Photos (5)

    • (Resident photo uploaded on 03/12/2013) Image of The Highlands in New Berlin, WI
    • (Resident photo uploaded on 10/18/2012) Image of The Highlands in New Berlin, WI
    • (Resident photo uploaded on 09/15/2011) Image of The Highlands in New Berlin, WI
    • (Resident photo uploaded on 09/15/2011) Image of The Highlands in New Berlin, WI
    • (Resident photo uploaded on 03/09/2015) Image of The Highlands in New Berlin, WI
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