This year was hell! The manager...Steve...was absolutely terrible...not fixing the little things like he should be...very short and rude in conversation...he gave us a time when he was showing our apartment AND SHOWED UP 4 HOURS LATE AND GOT PISSED AT US! WTF! proceeded to argue with me about it and even told me to F off...but I heard he got fired recently....best move this company ever made...it can only get better...hopefully...