Resident • 2016 - 2018
When we first moved here we loved the place, but now we're ready to leave when our lease is up. I'll start with the good. Any time we've had an appliance problem in our unit the maintenance has always been quick to fix it. We had an issue with our shower drain, dishwasher and balcony blinds and we always had it fixed asap. No complaints there. It is a more spacious one-bedroom than alot of other apartments around waukesha. Central air is very nice since window/wall units suck and only give you cool air in 1-2 rooms of an apartment. I also like that we can now pay with a credit card for the laundry units, because not everyone always has quarters to use and I used to have to run to the bank every time i had to do laundry and now I don't have to. They seem to always try to keep up with appearance here as far as painting, driveway paving, hallway carpet steaming etc and they always send out a newsletter letting us know when it'll be happening. And it is pretty quiet, we hear the people above us stomp around quite a bit but we never actually have heard people talking/yelling in nearby units. It's very well insulated. Now the bad. We feel like the rules have gotten a little ridiculous over the last few years and the rent just keeps going up. They say it's due to market but I know many Waukesha apartments that haven't raised their rent on tenants once (I have a friend that lives in a different complex). they'll be raising rent once again at the new year, and 900 for a one bed is just ridiculous. For that price we should all have washers and dryers in our units which we don't. We don't have pets but it used to be a limit of 2 dogs now it's 1, and they're only allowed on the first floor now. Cats are a cheaper pet rent I believe $25 per month and dogs are $50, and it's a $50 dna fee for them too. Bikes aren't allowed to be chained on your balcony because they "can't be chained to property" even though I'm paying to rent this property. So It's either store it on your balcony unchained so someone can steal it, store it in your apartment which is just stupid, or store it in your small storage space where the doors open inward, forcing you to lose about 1/3 of your storage space. Wind chimes aren't allowed on your balcony yet you can deck your whole balcony/patio out with furniture and plants. Don't know if that's due to a noise complaint or what but we didn't even have the annoying glass/metal ones - they were wooden. At one point there must have been a cigarette littering issue because they posted on every building that if anyone was caught littering they would be charged $25 per cigarette butt. Pets aren't allowed in the courtyards, just along the riverbank. Lately the tree trimming has been lacking around the stair entrances to our building, the branches hang very low and we have to crouch down every time. I've also had a package stolen from a resident (don't know who) that was left outside my mailbox. I thought the procedure was if the tenant does not answer then a package is to be left in the leasing office. I saw the package in the early morning, but my hands were full going to work so I couldn't grab it. I came home that afternoon and it was gone. Real nice. I also found a package just the other day sitting OUTSIDE of the building entrance for somebody. Someone could've easily stolen it. The next day it was still there, so I walked it up to the resident and left it by their door. They probably didn't even know it had arrived. lastly, i think a 90 day vacate notice is a little much. Most places around here have a 60 day rule, so if we wanted to move out we're almost screwed because most places won't know of any of their vacancies until the 60 day mark, meanwhile we have to give an answer a month before that. We will be vacating though and taking our chances this year to either a cheaper apartment or a townhouse where we'll get more bang for our buck. Just not worth it here anymore. Bottom line, they're nice apartments but they're a little crazy on rules. If you're okay with spending 900-1300 a month on an apartment, be my guest. But we're no longer okay with it.