Review History for anonymous

Willow Park Apartments


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anonymous

Resident 2004 - 2011

9/20/2011

CRUEL MANAGMENT

MY MOTHER WAS A RESIDENT OF WILLOW PARK IN WAUKESHA WI FOR 7 YEARS. SHE WAS ON THE MOST PART SATISFIED. HOWEVER MY MOTHER WAS ALSO AFRAID TO STAND UP FOR HERSELF. UPON HER DEATH I CONTACT THE MANAGER, PEGGY TO LET HER KNOW AND TO ASK HOW TO PROCEED. HER RESPONSE WAS CRUEL! NEVER DID SHE SAY IM SORRY FOR YOUR LOSS..JUST THE OPPOSITE SHE REPRIMANDED ME FOR NOT GIVING HER ENOUGH NOTICE. I CALLED HER RIGHT AFTER I FINALIZED THE FUNERAL ARRANGEMENTS WITH THE FUNERAL HOME AND AFTER TALKING TO THE PRIEST. THIS WAS A 10:30 WEDNESDAY MORNING. MOM DIED AT 11:00 PM ON MONDAY NITE! ? REALLY...WHEN DID THEY EXPECT THEIR PHONE CALL TO GIVE NOTICE. ALSO ..WHEN A RESIDENT DIES THEY GIVE THE GRIEVING FAMILY 2 WEEKS FROM THE DATE OF DEATH TO CLEAN OUT THE APARTMENT. IT DOESNT MATTER IF THE WHOLE MONTH IS PAID FOR YOU ONLY HAVE TWO WEEKS TO CLEAN IT OUT...THEY WERE BEYOND RUDE..THEY TREATED US LIKE CRIMINALS WHEN OUR MOTHER HAD JUST DIED.

    Review 2 out of 3

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    Willow Park Apartments

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