Autumn Glen Apartments
#3,913 #3 #14

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Autumn Glen Apartments

11200 W Cleveland Avenue, West Allis, WI 53227
(122 Reviews)
$1,128 - $1,626/mo
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Floor Plans & Pricing

1 Bedroom

Laurel

1 Bed, 1 Bath | 780 sq. ft.

$1,128 - $1,527

3 Available Units

See Floor Plan Details

2 Bedrooms

Summit

2 Beds, 2 Baths | 1,080 sq. ft.

$1,489 - $1,626

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

B

Review Ratings

Noise

2.9

Grounds

3.1

Safety

2.9

Office Staff

2.9

Maintenance

3.9

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

15

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.13 days

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Autumn Glen Apartments Reviews

(81)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1228759

Verified Resident 2019 - 2024

2/22/2024

It is was a nice quite complex until about a hour and a half ago. Multiple different neighbors are extremely loud at all hours. The Las 6 months I have had to call the police weekly, for fighting and loud noise. It is not just… See More >
    Manager

    2/23/2024

    Autumn Glen Apartments
    Thank you for your review. We apologize for any inconvenience you've experienced due to noise disturbances from your neighbors. We aim to maintain a peaceful environment at Autumn Glen Apartments and it's regrettable that you've had these experiences. We encourage all residents to be mindful of their neighbors and adhere to our community's noise policies. Your feedback is important and we'll ensure it is addressed appropriately.

    Updated Review

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    Resident 954751

    Verified Resident 2017 - 2024

    2/3/2024

    I have enjoyed my time here. Pretty quite complex for the most part. Pet friendly is a huge plus for me. Close to all the needed stores. Love that it is near the woods and we have the opportunity to see wildlife.

      Manager

      2/5/2024

      Autumn Glen Apartments
      Hello, we're glad to hear that you're enjoying your stay in our community. It's wonderful to know that you appreciate our quiet setting, pet-friendly policy, and proximity to necessities. We also love that our residents get to experience the beauty of surrounding wildlife. We sincerely appreciate you choosing to make your home at Autumn Glen Apartments!
      Review Author Icon

      Resident 1214843

      Verified Resident 2023 - 2024

      1/6/2024

      Very poor. I asked for a first floor apartment prior to moving in. I was placed in a second floor apartment when i moved in on a weekend. The manager denied I asked for a first floor apartment. I wrote to the regional Director, explaining… See More >
        Manager

        1/8/2024

        Autumn Glen Apartments
        We appreciate your feedback. We're sorry to hear that your experience at Autumn Glen Apartments has not been satisfactory. We strive to meet our residents' needs and preferences and regret any misunderstanding regarding your apartment placement. We also take cleanliness of our grounds seriously, as we want to create a comfortable environment for all. Your comments will be noted. Please feel free to contact us directly at 414-321-3068 for further conversation.

        Updated Review

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        Resident 1001676

        Verified Resident 2016 - 2023

        10/25/2023

        When first moved in was a nice place to were friendly and always willing to help.But over the went away and started letting trash move in.The management hardly ever in the office if you call you get answering machine.The residents that… See More >
          Manager

          10/25/2023

          Autumn Glen Apartments
          Thank you for your review. We're sorry to hear that your experience at Autumn Glen Apartments has not met your expectations. We value your feedback regarding the management's availability and the condition of the property. We strive to maintain a pleasant living environment for all residents and are always looking to improve. Your concerns about the trash area and resident behavior will be noted. If you have further suggestions or need assistance, don't hesitate to reach out to us at 414-321-3068.

          Updated Review

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          Resident 961410

          Verified Resident 2021 - 2023

          9/25/2023

          Love living here it's quiet and convenient having a dog park right behind the complex. They are always on top of maintaining the property, if you need something fixed they are there ! The only thing I wish they had was washers and dryers in… See More >
            Manager

            9/26/2023

            Autumn Glen Apartments
            Hello, thank you for sharing your positive experience at Autumn Glen Apartments. We're thrilled to hear that you appreciate our quiet environment, convenient location, and our maintenance team's diligent work. We understand your wish for in-unit laundry amenities and appreciate your feedback. We aim to keep improving our residents' living experience. If you have any other suggestions or need further assistance, please don't hesitate to contact us at 414-321-3068.
            Review Author Icon

            Resident 1156221

            Verified Resident 2021 - 2023

            7/4/2023

            After living here for close to 3 years it's been amazing to hear a dog bark for hours on end for the past few weeks since my shared wall neighbors moved in. I'm in Apt G12 rear apartment I truly wish not to proceed with… See More >
              Manager

              7/5/2023

              Autumn Glen Apartments
              Thank you for taking the time to review Autumn Glen Apartments. We're sorry to hear about the noise disturbance caused by your neighbors' dog. We understand that this can be frustrating and we apologize for any inconvenience it may have caused you. We encourage you to reach out to our leasing office at 414-321-3068 so that we can address the issue as soon as possible. Thank you for bringing this to our attention.
              Review Author Icon

              Resident 1154575

              Verified Resident 2022 - 2023

              6/28/2023

              It's a nice private community with nice and quiet people. I enjoy the wooded area and being so close to hwy 100 for shopping and food. Maintenance is on top of everything and is very accommodating. 10/10

                Manager

                6/29/2023

                Autumn Glen Apartments
                Thank you for taking the time to review Autumn Glen Apartments! We're thrilled to hear that you're enjoying your stay and appreciate your kind words about our community, location, and maintenance team. We're delighted that our efforts to provide a quiet and comfortable living environment have been successful and we're always here to help if you need anything. If you have any other suggestions or concerns, please don't hesitate to let us know by contacting us at 414-321-3068. Best regards, Autumn Glen Apartments Management

                Updated Review

                Review Author Icon

                Resident 954140

                Verified Resident 2018 - 2023

                6/27/2023

                Nice apartment, nice neighbors, love the private entrance, could use some upgrades in the bathroom, and a washer and dryer in the unit for the high rent prices. Been here for 5 years, and pretty happy with my apartment

                  Manager

                  6/28/2023

                  Autumn Glen Apartments
                  Thank you for taking the time to review Autumn Glen Apartments! We're thrilled to hear that you're enjoying your stay and appreciate your kind words about our community and your neighbors. We're always looking for ways to improve, so we appreciate your feedback about the bathroom and in-unit washer and dryer. We'll definitely take it into consideration as we work to make Autumn Glen an even better place to live. If you have any other suggestions or concerns, please don't hesitate to let us know by contacting us at 414-321-3068.

                  Updated Review

                  Review Author Icon

                  Resident 953732

                  Verified Resident 2006 - 2023

                  6/25/2023

                  It is felt that issues like noise, disruptive people or reckless driving is not dealt with by management. The speedbumps were removed which prompted reckless driving. Focus is on planting flowers instead of replacing speedbumps for example. Also rent prices increase as apartment value decreases.… See More >
                    Manager

                    6/27/2023

                    Autumn Glen Apartments
                    Thank you for taking the time to review Autumn Glen Apartments. We're sorry to hear about the issues you've experienced with noise and reckless driving. We take all resident concerns seriously and strive to provide a peaceful community for everyone. We appreciate your feedback about the speed bumps and will take it into consideration as we work to improve the property. Regarding rent prices, we do our best to offer competitive pricing for the area. We apologize for any confusion or inconvenience caused by the lease end date changes. If you have any specific concerns, please don't hesitate to reach out to us at 414-321-3068. Thank you.
                    Review Author Icon

                    Resident 1152401

                    Verified Resident 2015 - 2023

                    6/21/2023

                    The ceiling in my bathroom has had water damage that hasn't been fixed in over 2 years. I had water coming out from under my sink and had to argue with the maintenance guy to get it fixed. The cops are here all of… See More >
                      Manager

                      6/22/2023

                      Autumn Glen Apartments
                      Thank you for taking the time to share your concerns about Autumn Glen Apartments. We're sorry to hear about the issues with water damage in your bathroom and the difficulties you've experienced with maintenance. We take all maintenance concerns seriously and strive to address them promptly. Regarding safety concerns, we work closely with local law enforcement to ensure the safety of our residents and their property. We encourage you to reach out to us at 414-321-3068 to discuss your specific concerns and how we can work to improve your experience at Autumn Glen Apartments. Thank you.

                      Updated Review

                      Review Author Icon

                      Resident 953731

                      Verified Resident 2021 - 2023

                      6/20/2023

                      Not a great experience. Some neighbors are loud and disruptive. Some smoke weed outside and don't care who's walking by. Including children. AC is outdated. No reason an a place this size should cost so much to cool. WE energies bill is in the $250-300… See More >
                        Manager

                        6/21/2023

                        Autumn Glen Apartments
                        Thank you for taking the time to leave your review of Autumn Glen Apartments. We're sorry to hear that your experience has not been up to your expectations. We take all concerns seriously and would like to discuss your issues with noise, smoking, AC, maintenance, and cleanliness. We'll also look into the laundry room situation. Please contact us at 414-321-3068 at your earliest convenience. We want to work with you to make improvements and ensure your stay with us is comfortable. Thank you.
                        Review Author Icon

                        Resident 1152123

                        Verified Resident 2022 - 2023

                        6/20/2023

                        Haley and Scott are great, very happy with our communication and response when something needs to be done. Love the area, very accessible to everything i need. I love the area very quiet and not noise. plenty of parking and garage availables also.

                          Manager

                          6/21/2023

                          Autumn Glen Apartments
                          Thank you for taking the time to review Autumn Glen Apartments! We're thrilled to hear that you're enjoying your stay and appreciate your kind words about our team. We're committed to providing our residents with the best living experience possible, and we're glad to hear that we've succeeded in meeting your expectations. If there's anything we can ever do to make your stay even better, please don't hesitate to let us know.
                          Review Author Icon

                          Resident 1152101

                          Verified Resident 2022 - 2023

                          6/20/2023

                          My experience has been ok. Walls are very thin. I can hear my neighbors opening there cabinets and using the sink disposal. Some people are nice but some people are not the best nicest. When I first moved in I felt picked on everything little… See More >
                            Manager

                            6/21/2023

                            Autumn Glen Apartments
                            Thank you for taking the time to review Autumn Glen Apartments. We're sorry to hear that you're experiencing noise issues with your neighbors. We regret that issues with noise transfer had a negative effect on your living experience here. Some noise transfer is to be expected when living in an apartment environment, however, we actively address issues with noise transfer when residents bring it to our attention. We appreciate your feedback and hope to make your living experience more enjoyable. Please don't hesitate to contact us if you have any further concerns.
                            Review Author Icon

                            Resident 711512

                            Verified Resident 2023

                            6/13/2023

                            So far everything has been great. The apartment is clean and we haven't had many issues at all with appliances. The only thing is that the walls are thin. Our neighbor has complained to us that they can hear the door closing and it is… See More >
                              Manager

                              6/14/2023

                              Autumn Glen Apartments
                              Thanks for reviewing Autumn Glen Apartments! We're delighted that you've been enjoying a terrific experience with us, as we seek to provide our residents with nothing less than excellence! Your compliments are appreciated, as well as your suggestions.
                              Review Author Icon

                              Resident 1150030

                              Verified Resident 2023

                              6/13/2023

                              Online and in person the apartment exceeded our expectations. Reviews online where correct about the area outside smelling of poop due to the container being on the corner of the building. We have received mixed messages from the property manager and the organization obtaining out… See More >
                                Manager

                                6/14/2023

                                Autumn Glen Apartments
                                Thank you for taking the time to write this review of Autumn Glen Apartments. We're happy that you're satisfied with our community; however, we regret that certain aspects of your living experience have prevented you from awarding us with a five-star rating. Your comfort and happiness are very important to us. Kindly contact us at 414-321-3068 to discuss your concerns and what we can do to improve your time in our community. Thank you.
                                Review Author Icon

                                Resident 1116258

                                Verified Resident 2021 - 2023

                                2/25/2023

                                2021 my experience was wonderful and peaceful, once 2022 came and new neighbors moved in below me it become unsafe and I ended up moving before my lease ended. Overall it was okay, the staff are friendly.

                                  Manager

                                  2/28/2023

                                  Autumn Glen Apartments
                                  We’re sorry we did not meet your expectations towards the end of your stay in our community. Please contact us if you’d like to discuss your grievances further, although you no longer reside here. Thank you.

                                  Updated Review

                                  Review Author Icon

                                  Resident 1035475

                                  Verified Resident 2022 - 2023

                                  2/25/2023

                                  Overall it's been good living here, the maintenance staff is very accommodating and friendly, the property manager is very nice and respectful! No issues since when I moved in and the apartment was dirty as heck but overall a good place to reside. Wish there… See More >
                                    Manager

                                    2/27/2023

                                    Autumn Glen Apartments
                                    Thank you for your review. We want all of our residents to enjoy a five-star experience at Autumn Glen Apartments. We are happy that our maintenance team and our apartment manager have been so helpful. Please don't hesitate to reach out to us at 414-321-3068 with any suggestions to help us provide you with the best Thanks again.
                                    Review Author Icon

                                    Resident 1115160

                                    Verified Resident 2018 - 2023

                                    2/21/2023

                                    Been living at Autumn glen for 11 years now. I have enjoyed living here. The office staff and maintenance have always been so kind to us. When problems arise with issues they take care of it in a timely manner. Our apartment is spacious and… See More >
                                      Manager

                                      2/22/2023

                                      Autumn Glen Apartments
                                      Thank you for taking a moment to review Autumn Glen Apartments! We're so happy that you're enjoying the excellent living experience that we seek to provide for our residents every day. Thanks again!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1040694

                                      Verified Resident 2022 - 2023

                                      2/21/2023

                                      I love living here! Management is great and I feel like they really care about my concerns. My only complaint is that I have to walk outside and two buildings over to do my laundry and I feel like my rent is a bit high.

                                        Manager

                                        2/23/2023

                                        Autumn Glen Apartments
                                        Thank you for your review and five-star rating of our community. It is always nice to hear about a member of our team who has gone above and beyond. Please get in touch if you need anything!

                                        Updated Review

                                        Review Author Icon

                                        Resident 998754

                                        Verified Resident 2000 - 2023

                                        2/14/2023

                                        I realize that I live in a shared space with other tenants but lately the acceptance of dogs sometimes makes sharing space displeasing. The lack of accountability for the owners is most concerning. There is an unacceptable amount of dog poop and the scent of… See More >
                                          Manager

                                          2/16/2023

                                          Autumn Glen Apartments
                                          We're sorry to see this feedback about our community. We remain steadfast in our commitment to providing our residents with an excellent living experience. Please contact us directly at 414-321-3068 so that we may have an opportunity to address your concerns and regain your confidence. Thank you.
                                          Review Author Icon

                                          Resident 1113206

                                          Verified Resident 2009 - 2023

                                          2/14/2023

                                          I have enjoyed my experience and the community here. I would like to see more amenities. And more gathering so we can engage the tenants more. Some people my need help or assistance that some of us may be able to provide.

                                            Manager

                                            2/15/2023

                                            Autumn Glen Apartments
                                            Thank you very much for your review of Autumn Glen Apartments. Your feedback is appreciated and motivates us in our efforts to provide you with an exceptional living experience.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1000568

                                            Verified Resident 2015 - 2023

                                            2/14/2023

                                            Quick maintenance, friendly staff grounds well maintained Big apartments, mostly quiet but you get the occasional noisy person or dog. Close to everything all in all a nice place to live. Variety of ages. Pets allowed

                                              Manager

                                              2/15/2023

                                              Autumn Glen Apartments
                                              Thanks for taking the time to review us. Resident feedback is invaluable as we work to make Autumn Glen Apartments an even better place to live. Have a great Day!
                                              Review Author Icon

                                              Resident 1076607

                                              Verified Resident 2018 - 2022

                                              10/18/2022

                                              Maintenance is quick. Neighbors and dogs can be noisy. Walls aren't very noise proof. Apartments facing west can hear events at the high school football field very loudly. There's a word minimum so here you go.

                                                Manager

                                                10/20/2022

                                                Autumn Glen Apartments
                                                Thank you for your excellent rating of Autumn Glen Apartments. Of course, we're sorry that certain aspects of your living experience have caused you to leave fewer than five stars. Your suggestions for improvement are welcomed, as we truly value input from our residents. Please don't hesitate to contact us at 414-321-3068 to discuss your feedback. Thank you!

                                                Updated Review

                                                Review Author Icon

                                                Resident 1038045

                                                Verified Resident 2022

                                                10/5/2022

                                                The community is very open and welcoming. The neighbors have been wonderful--all very kind and wave hello or stop to chat when we pass on the way to our apartments. The management is very easy to work with, whether answering questions or problem-solving issues. The… See More >
                                                  Manager

                                                  10/7/2022

                                                  Autumn Glen Apartments
                                                  Thanks for awarding Autumn Glen Apartments with a stellar rating! It's great that you’re happy and comfortable in our community—we want nothing less for our residents!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 961398

                                                  Verified Resident 2019 - 2022

                                                  10/4/2022

                                                  Great neighbors. Property is well-kept and maintained. Any issues are addressed quickly. Only downfall is that the dishwashers do not work well. And I wish there was laundry in the units. I was also pleased that the rent did not sky-rocket when we signed a… See More >
                                                    Manager

                                                    10/5/2022

                                                    Autumn Glen Apartments
                                                    Thank you so much for leaving this kind review for Autumn Glen Apartments. If there is anything we can do to make your stay in our community more comfortable, never hesitate to reach out. Thank you again!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Ample Open Parking Available
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $25. Restrictions: Some breeds to be approved by management.. Pet Limit: 2. Comments: 2 Pet Limit. Pets up to 70lbs Welcome! Some breeds to be approved by management.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $25. Restrictions: Some breeds to be approved by management.. Pet Limit: 2. Comments: 2 Pet Limit. Pets up to 70lbs Welcome! Some breeds to be approved by management.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • On-Site Maintenance
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                                                    Leasing

                                                    Autumn Glen is a community offering all the solutions to todays busy lifestyle. --Private Entrances --Pet Friendly --Patio/Balcony --Individually Controlled Heating --Central Air Conditioning --Multiple Spacious Closets --24 Hour On-Call Maintenance
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 05:00 PM
                                                    • Tuesday: Closed
                                                    • Wednesday: 09:00 AM - 05:00 PM
                                                    • Thursday: Closed
                                                    • Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Blake Capital Corporation

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    How is Autumn Glen Apartments Rated?
                                                    Based on 122 number of votes by renters, Autumn Glen Apartments is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Autumn Glen Apartments?
                                                    Autumn Glen Apartments is rated 3.1/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Autumn Glen Apartments is rated 3.9/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at Autumn Glen Apartments?
                                                    Autumn Glen Apartments is rated 2.9/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is Autumn Glen Apartments?
                                                    Autumn Glen Apartments is rated 2.9/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Autumn Glen Apartments is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Autumn Glen Apartments?
                                                    Autumn Glen Apartments is rated 2.9/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.13 days to their community reviews in the past year.
                                                    Who manages Autumn Glen Apartments?
                                                    Blake Capital Corporation
                                                    What is the pet policy at Autumn Glen Apartments?
                                                    Cats Allowed
                                                    Rent: $25
                                                    Restrictions: Some breeds to be approved by management.
                                                    Pet Limit: 2
                                                    Comments: 2 Pet Limit. Pets up to 70lbs Welcome! Some breeds to be approved by management.
                                                    Dogs Allowed
                                                    Rent: $25
                                                    Restrictions: Some breeds to be approved by management.
                                                    Pet Limit: 2
                                                    Comments: 2 Pet Limit. Pets up to 70lbs Welcome! Some breeds to be approved by management.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Autumn Glen Apartments

                                                    March 2024

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                                                    Autumn Glen Apartments is a 780 - 1,080 sq. ft. apartment in West Allis in zip code 53227. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,128 - $1,626. Nearby cities include West Milwaukee, Greenfield, New Berlin, Hales Corners, and Greendale.

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