The Overlook at Riverside
#8,809 #1 #6

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The Overlook at Riverside

170 Stager Ave, Falling Waters, WV 25419
(92 Reviews & Surveys)
$1,377 - $3,759/mo
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Floor Plans & Pricing

1 Bedroom

Douglas

1 Bed, 1 Bath | 900 sq. ft.

$1,377 - $3,759

6 Available Units

See Floor Plan Details

Douglas ADA

1 Bed, 1 Bath | 900 sq. ft.

See Floor Plan Details

2 Bedrooms

Sandstone ADA

2 Beds, 2 Baths | 1,220 sq. ft.

See Floor Plan Details

Sandstone

2 Beds, 2 Baths | 1,220 sq. ft.

See Floor Plan Details

3 Bedrooms

Cathedral

3 Beds, 2 Baths | 1,390 sq. ft.

See Floor Plan Details

Cathedral ADA

3 Beds, 2 Baths | 1,390 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

A-

Review Ratings

Noise

3.4

Grounds

4.4

Safety

4.1

Office Staff

4.4

Maintenance

4.2

Neighborhood

3.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

17

Manager’s Review Engagement

F

Percentage of reviews responded to

5.88%

Manager’s Review Reply Time

F

Average time to respond to reviews

133.12 days

View Community Timeline
View Community Timeline

The Overlook at Riverside Reviews

(17)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1228593

Verified Resident 2023 - 2024

2/22/2024

I like my apartment but the community could use some improvements. The people in the apartment above me are ridiculously loud so the apartments need some sound proofing. Also the snow isn't removed near the pool area so it's easy to slip.

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    Resident 1226163

    Verified Resident 2024

    2/13/2024

    So far, every one I've come in contact with has been very kind and welcoming. The area is quiet and peaceful. I have had no issues with anyone so far. The area is spacious and nice looking. There is plenty of space to feel you… See More >
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      Resident 1225892

      Verified Resident 2022 - 2024

      2/12/2024

      I love this community. It's peaceful here. Staff is always very helpful and understanding. I love all of the amenities we have here. We absolutely love our apartment, it's the perfect size and beautiful!!

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        Resident 1224863

        Verified Resident 2023 - 2024

        2/8/2024

        It is a clean apartment with nice amenities (dog washing station, car washing station, dog park). Maintenance is lovely and helpful. While the apartments look nice, the fake wood floors make it so you hear all of the noises of your neighbors (not too bad… See More >
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          Resident 1219504

          Verified Resident 2023 - 2024

          1/23/2024

          The apartment is very new and clean. I love the amenities and the apartment itself. I have not been able to attend any of the events and have not interacted much with my neighbors which is the downside. You will hear people above you, which… See More >
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            Resident 1195192

            Verified Resident 2022 - 2023

            11/2/2023

            It's a very nice and somewhat affordable apartment's they have a car washing station and a vacuum. They keep the grass as nice as possible besides the dogs peeing on it. But overall it's a fantastic place.

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              Resident 1193969

              Verified Resident 2023

              10/28/2023

              It has been interesting for one thing, I think the pool situation this summer really affected my personal view because we were paying for a pool we barely got to use because y'all had to have someone there and if she didn't show up, we… See More >
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                Resident 1192032

                Verified Resident 2023

                10/22/2023

                It's a nice community. I wouldn't exactly say it's a quiet community. There a lot of people in the complex that drive extraordinarily loud vehicles. And I wish the buildings had elevators. Other than that it's lovely.

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                  Resident 1189179

                  Verified Resident 2023

                  10/16/2023

                  My family and I have not lived here long, but it is as worth it as moving on the third floor level can be. Beautiful, clean, and one of the easiest/smoothest processes of renting I have ever gone through. We have been searching for about… See More >
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                    Resident 1183443

                    Verified Resident 2022 - 2023

                    9/23/2023

                    If you are looking for a spacious apartment with modern appliances this is it. A safe and welcoming community with lots of adorable pets. The gym is never packed nor the pool in the summer so it feels like a private experience. Highly recommend

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                      Resident 1182769

                      Verified Resident 2022 - 2023

                      9/21/2023

                      The staff has been amazing here. Great looking apartments and beautiful amenities. The pool is definitely resort style. I am a gym goer and I love the fully equipped gym they have. I can get a full workout in using that gym. The areas around… See More >

                        Updated Review

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                        Resident 1144926

                        Verified Resident 2023

                        7/24/2023

                        It was awesome at first but the magic wore off quickly after moving in. The walls feel extremely thin because I can hear most if not all of what my neighbors are doing. The price I am paying for the apartment is awful considering nothing… See More >
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                          Resident 1150548

                          Verified Resident 2022 - 2023

                          6/15/2023

                          It's a very peaceful environment, the neighbors are really nice and friendly. The views are so beautiful and it's a very convenient area it's close to allot of stores and they have a gym if you like to workout.

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                            Resident 1147127

                            Verified Resident 2022 - 2023

                            6/5/2023

                            The amenities weren't available for the first five month of my lease. Other than that the apartments are very nice. All of our appliances work well. Two negative things, the walls are extremely thin, and the windows are not properly installed. When it is windy,… See More >
                              Manager

                              6/6/2023

                              The Overlook at Riverside
                              Good morning, I am sorry to hear about the issues you're having with the windows in your apartment. Contact the leasing office at 304-451-9000 so we can schedule maintenance to complete the repairs. Thank you,
                              Review Author Icon

                              Resident 1146890

                              Verified Resident 2022 - 2023

                              6/4/2023

                              Pricy, but a nice community. Love the pool and the coffee / snack bar. The fees are a little much sometimes but the community is nice overall. I don't have anything else to say truly! I just wish it was a little more affordable.

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                                Resident 1144916

                                Verified Resident 2023

                                5/28/2023

                                The apartment is beautiful and spacious. The office and maintenance staff is friendly and cares about the quality of their work. Overall a nice, quiet community with many things to offer within the complex or just down the road!

                                  Review Author Icon

                                  Resident 1144758

                                  Verified Resident 2022 - 2023

                                  5/28/2023

                                  Great looking apartments, pretty spacious. The fixtures are pretty cheap, but overall they aren't bad. I would not say the two bedrooms are worth 1.5k though. And the community guidelines are pretty strict. Staff is pretty friendly and they will follow up with issues you… See More >

                                    Features & Amenities

                                    Pets
                                    • Dogs Allowed
                                    • Cats Allowed
                                    Other
                                    • Car Wash Location on Site
                                    • Coffee Bar
                                    • Conference Room
                                    • Cyber Cafe
                                    • Dog Park
                                    • Energy Star Stainless Steel Appliances
                                    • Fitness Center
                                    • Game Room
                                    • Outdoor Fire Pit and Grilling Area
                                    • Pet Spa
                                    • Pool
                                    • Premium Countertops
                                    • Premium Vinyl Tile Flooring
                                    • Tiled Shower
                                    • Vaulted Ceilings
                                    • Walk In Closets
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                                    Leasing

                                    Overlook at Riverside delivers its residents the best of both worlds: easy access for commuters to I-81 and I-70 and the sanctuary of home surrounded by the beauty of the Shenandoah Valley. Overlook at Riverside is conveniently located just outside of Martinsburg, WV provides access to a nearby grocery store, several restaurants, coffee shops and more. Everything you could need is always within reach.
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                                    Office Hours

                                    • Sunday: 11:00 AM - 05:00 PM
                                    • Monday - Tuesday: 09:00 AM - 05:30 PM
                                    • Wednesday: 11:00 AM - 05:30 PM
                                    • Thursday - Saturday: 09:00 AM - 05:30 PM
                                    This community is managed by

                                    Gates Hudson

                                    B
                                    B
                                    Communities
                                    103

                                    Questions & Answers (0)

                                    Frequently Asked

                                    How is The Overlook at Riverside Rated?
                                    Based on 92 number of votes by renters, The Overlook at Riverside is currently rated 4.1 out of 5 stars.
                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Overlook at Riverside?
                                    The Overlook at Riverside is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                    How effective was the maintenance team when resolving your problem?
                                    The Overlook at Riverside is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                    What are noise levels like at The Overlook at Riverside?
                                    The Overlook at Riverside is rated 3.4/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                    How safe is The Overlook at Riverside?
                                    The Overlook at Riverside is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                    How satisfied are residents with the neighborhood?
                                    The Overlook at Riverside is rated 3.7/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                    How satisfied are residents with the staff at The Overlook at Riverside?
                                    The Overlook at Riverside is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                    How often does management engage with reviews?
                                    Managers have responded to 5.8824% of their community reviews in the past year.
                                    How quickly does management engage with reviews?
                                    Managers have replied within 133.12 days to their community reviews in the past year.
                                    Who manages The Overlook at Riverside?
                                    Gates Hudson
                                    What is the pet policy at The Overlook at Riverside?
                                    Dogs Allowed
                                    Cats Allowed
                                    What types of floor plans are available?
                                    1 Bed, 1 Bath
                                    2 Beds, 2 Baths
                                    3 Beds, 2 Baths

                                    Contact Property

                                    The Overlook at Riverside

                                    March 2024

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                                    Baths

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                                    The Overlook at Riverside is a 900 - 1,390 sq. ft. apartment in Falling Waters in zip code 25419. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,377 - $3,759. Nearby cities include Williamsport, Martinsburg, Hagerstown, and Shepherstown.

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