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Lee Trace

15000 Hood Circle, Martinsburg, WV 25403
(769 Reviews & Surveys)
$1,690 - $2,525/mo
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Floor Plans & Pricing

1 Bedroom

The Martinsburg

1 Bed, 1 Bath | 890 sq. ft.

See Floor Plan Details

The Berkeley

1 Bed, 1 Bath | 1,026 sq. ft.

See Floor Plan Details

2 Bedrooms

The Gateway

2 Beds, 2 Baths | 1,089 sq. ft.

$1,690 - $2,525

2 Available Units

See Floor Plan Details

The Cumberland

2 Beds, 2 Baths | 1,225 sq. ft.

See Floor Plan Details

3 Bedrooms

The Baldwin

3 Beds, 2 Baths | 1,324 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.7

Safety

4.5

Office Staff

4.6

Maintenance

4.7

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

25

Manager’s Review Engagement

F

Percentage of reviews responded to

4.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

158.32 days

View Community Timeline
View Community Timeline

Lee Trace Reviews

(132)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1220040

Verified Resident 2023 - 2024

1/25/2024

A generally clean, nice, quiet community, but don't expect your emails or calls to leasing management/landlord to be answered, don't expect the "after hours maintenance" to answer, don't expect the maintenance staff to do their jobs thoroughly, and do expect to step in dog/cat poop… See More >

    Updated Review

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    Resident 1148107

    Verified Resident 2016 - 2024

    1/11/2024

    We have lived here a long time nearly 8 years. It's a quiet and pleasant community. With prompt and knowledgeable service from the apartment staff and maintenance. We are very pleased that we are part of this community.

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      Resident 1213924

      Verified Resident 2022 - 2024

      1/4/2024

      The apartments are nice on the inside, and the staff and maintenance have been very helpful and friendly. Unfortunately the area almost always smells like weed, particularly in the mornings and evenings. The complex is also quite noisy, with cars constantly speeding through and loud… See More >
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        Resident 297115

        Verified Resident 2021 - 2024

        1/2/2024

        I have enjoyed my stay here. The property is kept very well and the maintenance is timely. Maintenance guy is very kind. Personnel in the office changes a lot, but the treatment is good. I have been here for two years.

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          Resident 1209523

          Verified Resident 2023

          12/18/2023

          Apartments are nice and spacious. Sometimes a little hard to get ahold of the office staff or upper management and very rarely get a call or email back. Maintenance staff have been 50/50 on actually fixing issues without having to come back multiple times. But… See More >
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            Resident 1203969

            Verified Resident 2023

            12/1/2023

            The community is pleasurable. It is quite. The whole staff is now very friendly and welcoming . The only problem is that office depends on the internet only for everything and will refer you to portal to do anything . But are helpful… See More >
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              Resident 1203571

              Verified Resident 2023

              11/30/2023

              At move in time the office staff wasn't very helpful, hoping to have a better experience as the months pass. Things weren't getting done and they just didnt seem to care. I have had a better experience with the newer staff more recently.

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                Resident 1201875

                Verified Resident 2010 - 2023

                11/23/2023

                Community has changed over the years. The community is a good place to live but if you live there for many years there are no upgrades or appliance replacements in your unit. The location is wonderful and the gym and the pool is… See More >
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                  Resident 1193886

                  Verified Resident 2023

                  10/28/2023

                  The staff here is amazing anything you have wrong they are on it. Rent is a little high but it's like that everywhere. They keep the grounds nice but could now just a little lower for people with smaller dogs. It is close to places… See More >
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                    Resident 1185462

                    Verified Resident 2022 - 2023

                    9/30/2023

                    Needs better maintenance outside the apartment. The noise level is acceptable. The neighbors are nice and respectful. The garden outside is well-kept. The garbage large container is too small. Doors need painting.

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                      Resident 1181988

                      Verified Resident 2022 - 2023

                      9/18/2023

                      Well managed people mind their business ????? or are super friendl; and that's really nice when you live alone or with one other person. When it comes to fixing something or paying rent everything is super easy to use and get help with. It's also… See More >
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                        Resident 1180928

                        Verified Resident 2023

                        9/15/2023

                        Tanica was amazing through the entire process. She was able to handle anything that popped up and did it with a smile and amazing attitude from start to finish. Maintenance is on top of any issues as soon as reported

                          Updated Review

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                          Resident 404499

                          Verified Resident 2016 - 2023

                          9/9/2023

                          Lee Trace is an amazing place to live. Everyone is so professional starting with the leasing office staff as well as the maintenance staff is the absolute best. I am very proud to call this community home.

                            Updated Review

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                            Resident 1075940

                            Verified Resident 2023

                            8/31/2023

                            buena atencion al cliente, excelente administraccion, buen mantenimiento, buenos parqueaderos, buenas areas sociales,buenas zonas verdes, esta cerca de todo como. supermercados, bancos, restaurantes, almacenes de ropa entre otros

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                              Resident 1173417

                              Verified Resident 2021 - 2023

                              8/24/2023

                              This is quiet, clean community. The staff are professional and actually good at there job! The mountain view from my balcony is beautiful. Here packages can be left at front door with no worries a Safe and respectful community .

                                Updated Review

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                                Resident 334739

                                Verified Resident 2016 - 2023

                                7/20/2023

                                Don't have any complaints. This place kept always clean. The maintenance guys are the best doing a great job. The only thing I don't like is the rent going up every year and by a lot. I'm afraid I might have to leave one day… See More >
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                                  Resident 1161384

                                  Verified Resident 2022 - 2023

                                  7/20/2023

                                  I absolutely love it here it's no nice well taken care of and I love being able to have my dog here she is very important and one of the man factors of me getting a place here. Love the pool love the gym

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                                    Resident 1156740

                                    Verified Resident 2022 - 2023

                                    7/6/2023

                                    Clean and quiet place to live. Good parking easy accessibility to all places in Martinsburg but just right out of town enough that you don't have all the noise. The staff is always there to help and everyone seems to have a great attitude.

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                                      Resident 1155811

                                      Verified Resident 2021 - 2023

                                      7/3/2023

                                      The staff, management and living here has exceeded my expectations and I would recommend it heartily. I find that putting in a required comment field that necessitates a 200 character minimum to be the most irritating aspect of my experience. And had I known this,… See More >
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                                        Resident 1154836

                                        Verified Resident 2022 - 2023

                                        6/29/2023

                                        The community is very friendly and clean. Children are able to play outside safely. Maintenance guys are wonderful and always quick to fix any issues you might have. Office staff are always very helpful.

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                                          Resident 1153323

                                          Verified Resident 2020 - 2023

                                          6/24/2023

                                          I have been living here about 3.5 years. My experience has over all been good. I don't like the fact that rent tends to go up by almost $100 every year. The maintenance team is always quick to respond to any issues.

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                                            Resident 1151694

                                            Verified Resident 2022 - 2023

                                            6/19/2023

                                            Nice green n' quite apartment property and i can feel safe. All blocks room are clean well carpeted. Good management all administration staff are so friendly. I would like to recommend my friends and family too.

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                                              Resident 1148591

                                              Verified Resident 2022 - 2023

                                              6/9/2023

                                              If not for pest/bugs and above neighbors it would be great. Would recommend larger trash dumpsters. Office staff could follow up with tenants on issues. Had an issues and had to keep calling to find out status. Issue took over 3 weeks and… See More >
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                                                Resident 1147909

                                                Verified Resident 2012 - 2023

                                                6/7/2023

                                                The experience has been good. The staff in the office and the maintenance staff are friendly and helpful with anything you need. There are extra activities and that makes it seem more like home. Keep up the good work.

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                                                  Resident 1141951

                                                  Verified Resident 2023

                                                  5/18/2023

                                                  I am very impressed with this apartments staff as they have provided me with great service since I moved in. ????????????????? ??????????????????????????????????????????????????..::?????

                                                    Manager

                                                    5/18/2023

                                                    Lee Trace
                                                    Thank you very much for the kind works. We are glad our team was able to impress you with our service.

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer and Dryers
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $375. Rent: $50. Restrictions: $500 non-refundable pet deposit for two pets.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $375. Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Balcony or Patio with Additional Storage
                                                    • Cable and Internet Ready
                                                    • Cathedral Style Ceilings
                                                    • Clubhouse
                                                    • Communal Table
                                                    • DishWasher
                                                    • Disposal
                                                    • Electric Fireplace
                                                    • Fitness Center
                                                    • Grill Area and Picnic Table
                                                    • High-Speed Internet
                                                    • Lounge with Fireplace
                                                    • Pool
                                                    • Premium Flooring
                                                    • Quality Landscaping
                                                    • Vaulted Ceilings
                                                    • Walk In Closets
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                                                    Leasing

                                                    Visit our new Luxury Residential Community nestled within the beautiful Berkeley County, in the town of Martinsburg, West Virginia. Lee Trace Apartments offer convenience, a quality lifestyle, and friendly personal service. We are ideally located minutes away from Historic Downtown, area shopping & dining, and Martinsburg Hospital . Lee Trace Apartments features five floor plans for you to choose from. For added convenience, our apartment homes include a full-size washer & dryer and select apartments feature vaulted ceilings and fireplaces. You will enjoy our community's beautiful landscaping, designer clubhouse with fireplace, sparkling swimming pool, and fitness center. Visit today and you will want to make our wonderful community your home!
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                                                    Office Hours

                                                    • Sunday: 11:00 AM - 05:00 PM
                                                    • Monday - Tuesday: 09:00 AM - 05:30 PM
                                                    • Wednesday: 11:00 AM - 05:30 PM
                                                    • Thursday - Saturday: 09:00 AM - 05:30 PM
                                                    This community is managed by

                                                    Gates Hudson

                                                    B
                                                    B
                                                    Communities
                                                    103

                                                    Questions & Answers (1)

                                                    Brie_B361
                                                    Asked on: 12/08/2018
                                                    Q: Are any utilities included in the price for rent?
                                                    Manager

                                                    12/12/2018

                                                    Lee Trace
                                                    A: Hello, Included in the the rent is trash, preventive maintenance and pest control. You would be responsible for electric, water/sewer and cable. Please let us know if you have any other questions.

                                                    Frequently Asked

                                                    How is Lee Trace Rated?
                                                    Based on 769 number of votes by renters, Lee Trace is currently rated 4.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Lee Trace?
                                                    Lee Trace is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Lee Trace is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Lee Trace?
                                                    Lee Trace is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Lee Trace?
                                                    Lee Trace is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Lee Trace is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Lee Trace?
                                                    Lee Trace is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 4% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 158.32 days to their community reviews in the past year.
                                                    Who manages Lee Trace?
                                                    Gates Hudson
                                                    What is the pet policy at Lee Trace?
                                                    Dogs Allowed
                                                    Fee: $375
                                                    Rent: $50
                                                    Restrictions: $500 non-refundable pet deposit for two pets.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $375
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Lee Trace

                                                    March 2024

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                                                    Baths

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                                                    Lee Trace is a 890 - 1,324 sq. ft. apartment in Martinsburg in zip code 25403. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,690 - $2,525. Nearby cities include Kearneysville, Inwood, Falling Waters, and Shepherstown.

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