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The Lofts

5000 station street, Morgantown, WV 26508
(58 Reviews)
$572 - $1,059/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 2 Baths

See Floor Plan Details

3 Bedrooms

3 Beds, 3 Baths

See Floor Plan Details

4 Bedrooms

4 Beds, 3 Baths

See Floor Plan Details

4 Beds, 3.5 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

C-

Review Ratings

Noise

2.5

Grounds

2.3

Safety

2.5

Office Staff

2.0

Maintenance

2.0

Neighborhood

2.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

4

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.25 days

View Community Timeline
View Community Timeline

The Lofts Reviews

(58)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023

9/15/2023

Horrid

Removed my service dog and then refused to let me out of my lease. He was startled and nipped at a resident. She came up behind him and tried to pet him while he was going potty with my husband. He was deemed non vicious… See More >
    Manager

    9/22/2023

    The Lofts
    Hi there, We are deeply saddened to hear that our services have not lived up to your expectations. We take the safety of our residents very seriously, and we take all complaints very seriously. Please feel free to reach out to the leasing office if you would like to discuss the matter in further detail. Best, -The Lofts Team-
    Review Author Icon

    anonymous

    Resident 2021 - 2023

    8/22/2023

    absolutely horrible

    The lofts were okay the first year I lived here, but has drastically gone down hill. The management is terrible and are very unhelpful when it comes to anything. There were multiple cats in my apartment that were being uncared for and neglected, they lived… See More >
      Manager

      8/25/2023

      The Lofts
      Hi there! - We are saddened to hear that your stay with us was less than desirable. We always strive to provide top quality service, and apologize if that has not been the case. Please reach out to a property manager to discuss these issues in further detail! Best, -The Lofts Leasing/Marketing Manager-
      Review Author Icon

      anonymous

      Resident 2022 - 2023

      7/17/2023

      Never Live Here

      I highly do not recommend anyone to live here. Our apartment flooded and no one would respond or come help for hours. Then the damages were never fixed while I lived there. There was water damage up stairs and on the main level, and certain… See More >
        Manager

        7/19/2023

        The Lofts
        Hi there! - We are saddened to hear that your stay with us was less than desirable. We always strive to provide top quality service, and apologize if that has not been the case. Please reach out to a manager if you would like to discuss any issues in further detail! Best, -The Lofts Team-
        Review Author Icon

        Beth_J519

        Resident 2021 - 2023

        7/11/2023

        My son lived here for 2 years. It was a great location and clean. The office was always helpful when I called with questions or concerns. This past December my sons apartment got flooded and they were very helpful and accommodating in relocating him promptly.… See More >
          Manager

          7/12/2023

          The Lofts
          Hi there! We are so pleased to hear that you've had such a great experience with our community here at The Lofts! Thank you so much for your kind words, and your 5 star review! Best, -The Lofts Team-
          Review Author Icon

          anonymous

          Resident 2020 - 2021

          2/2/2022

          Great living for the price. I moved in last year and without a doubt it was better than other apartments I have been in. Good prices and very nice amenities made for quite the college style living experience. I have had very few issues, but… See More >
            Manager

            2/4/2022

            The Lofts
            Hello! We appreciate your amazing words about our community! We strive to provide the best customer service. Thank you so much for the 5 star review!
            Review Author Icon

            anonymous

            Resident 2019 - 2021

            12/8/2021

            Great quality apartments. Staff is super responsive to all work orders and any other issues. They have great resident events and amenity's, the shuttle is a great way to get to class. Could not ask for a better place to live!… See More >
              Manager

              12/9/2021

              The Lofts
              Hi Sarah. Thank you for the 5 star review! We strive to provide an amazing experiencing while you live in your home away from home. We are so glad to hear you are happy!
              Review Author Icon

              anonymous

              Resident 2020 - 2021

              5/5/2021

              Do NOT live here. For the price I agreed to pay for this “luxury” apartment, I am extremely disappointed for the state of the apartment and the entire complex. The apartment I moved into was disgusting, smelly, and had obviously not been cleaned for a… See More >
                Manager

                5/13/2021

                The Lofts
                Anonymous, thank you for taking the time to leave us feedback about your experience with us.
                Review Author Icon

                anonymous

                Resident 2018 - 2020

                4/2/2021

                The Lofts is the best place to live in Morgantown. The price is the best for what you get! I would recommend anyone to live there! The staff and maintenance crew is very helpful and friendly! The busses are always reliable and are very convenient!

                  Manager

                  4/6/2021

                  The Lofts
                  Hello! Thank you for you high star review! We appreciate your feed back and love to hear that you would recommend us and that our team is always helpful and friendly!
                  Review Author Icon

                  anonymous

                  Resident 2019 - 2020

                  8/26/2020

                  Do not recommend The Lofts. The apartment was filthy at move in. Had to scrub sinks/tub/shower from mold and clean cobwebs from light fixture. Bedroom floor had old french fries in the corner. Towel rack was broken at move in, and never repaired during the… See More >
                    Manager

                    6/8/2021

                    The Lofts
                    Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied.
                    Review Author Icon

                    anonymous

                    Resident 2020

                    7/1/2020

                    Refused to listen to resident concerns. Request residents don't place maintenance requests. Over charged multiple times. Property manager talks over residents. Uninformed staff who give out incorrect information. Massive security deposits you do not get back or that do not go to damages.… See More >
                      Manager

                      6/8/2021

                      The Lofts
                      Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied.
                      Review Author Icon

                      anonymous

                      Resident 2016 - 2019

                      6/1/2019

                      I loved living at the lofts three years ago when I moved in but this last year has been the worst and I can not wait to get out of this place. After 2.5 years with no problems and loving the staff it has sure… See More >
                        Manager

                        6/8/2021

                        The Lofts
                        Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.
                        Review Author Icon

                        anonymous

                        Resident 2018 - 2019

                        2/27/2019

                        The Lofts is a subpar apartment complex. There are no security cameras outside of the buildings. Three wallets have been stolen right out of cars and there was no footage to protect the vitctims. The sink and showers flood, and the toilet clogs after every… See More >
                          Manager

                          6/8/2021

                          The Lofts
                          Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.
                          Review Author Icon

                          Ashley_S963

                          Resident 2018

                          10/8/2018

                          This place seems to be getting a lot of hate but I have had nothing but an excellent experience here. Maintenance seems to be quick when responding to issues, staff seems to be friendly and willing to help, and they offer lots of amenities.

                            Review Author Icon

                            anonymous

                            Resident 2018

                            8/29/2018

                            I liked the lofts at first but then everything went down hill. I was paying rent along with late fees. I was just getting in trouble for a lot of things! After 3 months of living in my apartment they tell me my boyfriend can't… See More >
                              Review Author Icon

                              Isabella_K

                              prospectiveVisited 2018

                              3/23/2018

                              I love this community because of how nice and pristine it is. It has amazing qualities like the pool, the dog park, and all the events that take place in the clubhouse. It truly is a homey environment and I would recommend it to everyone!

                                Review Author Icon

                                anonymous

                                Resident 2017

                                11/16/2017

                                The Lofts are very spacious, and attractive apartments. The staff is friendly. Taco Tuesday and waffle Wednesday are awesome ! The property is clean and there is a lot of parking for both residents and non residents.

                                  Manager

                                  2/2/2024

                                  The Lofts
                                  Hi there! - Thank you so much for you kind words and your review! We are so happy to hear that you have had such a great experience with The Lofts, and we hope you have a fantastic day! Best, The Lofts Team
                                  Review Author Icon

                                  danica17

                                  Resident 2017

                                  11/2/2017

                                  Great Place to Live! Love my single apartment. Its located on the ground floor so i have easy access in and out of my apartment. Love the gym and the pool area as well Staff and the events the put on for the residents is… See More >
                                    Manager

                                    2/2/2024

                                    The Lofts
                                    Hi there! - We are so pleased to hear that you have had such a great experience with our community here at The Lofts! Thank you so much for your review, and we hope you have a fantastic day! Best, The Lofts Team
                                    Review Author Icon

                                    anonymous

                                    Resident 2017

                                    10/20/2017

                                    The staff at the Lofts are helpful and friendly. They have a number of events for their residents to partake in. The fitness center and pool are nice. However, the printers aren't always reliable and there's no recycling on the complex. Overall, good place to… See More >
                                      Manager

                                      2/2/2024

                                      The Lofts
                                      Hi there! - We are so pleased to hear that you have had such a great experience with our community here at The Lofts! Thank you so much for your feedback and your review! We always strive to provide top quality service, and apologize if that has not been the case. Please feel free to reach out to the office if there is anything we can do to assist you! Best, The Lofts Team
                                      Review Author Icon

                                      nicolebrown5197

                                      Resident 2017

                                      10/19/2017

                                      Maintenance has been wonderful - fixing all issues promptly and perfectly. They have typically addressed my maintenance requests within 24 hours of me placing the request, and when I had an emergency after hours, they sent someone out to temporarily fix the issue, and then… See More >
                                        Manager

                                        2/3/2024

                                        The Lofts
                                        Hi there! - We are so pleased that you have had such a great experience with our community here at The Lofts! Thank you for your review, and thank you for your kind words about our maintenance team! We hope you have a fantastic day! Best, The Lofts Team
                                        Review Author Icon

                                        Danica_W

                                        Resident 2017

                                        10/26/2017

                                        Great place to live. While its outside of the downtown campus you are close to other places and are still able to get downtown by driving or taking the lofts bus. The pool and club house gym are both great perks to the apartment. Mail… See More >
                                          Manager

                                          2/2/2024

                                          The Lofts
                                          Hi there! - We are so pleased to hear that you have had such a great experience with our community here at The Lofts! Thank you so much for your review and your kind words! We hope you have a fantastic day! Best, The Lofts Team
                                          Review Author Icon

                                          anonymous

                                          Resident 2016 - 2017

                                          9/5/2017

                                          DO NOT MOVE HERE!!! Maintenance came because we were having issues with water coming up through the floor and the walls. They said that the water does not drain around our building, it just sits there. Because of that we have mold all over the… See More >
                                            Manager

                                            2/2/2024

                                            The Lofts
                                            Hi there! - Thank you for your feedback, and your review! We apologize if your stay did not meet your expectations. We always strive to provide top quality service, and we apologize if that was not the case. If there is anything we can do to assist you, please feel free to reach out! Best, The Lofts Team
                                            Review Author Icon

                                            anonymous

                                            Resident 2017

                                            9/5/2017

                                            I just moved in and my only complaints are that the water pressure in the shower is not very good and that the bedrooms are small. But other than that it's a nice apartment to live in.… See More >
                                              Manager

                                              2/3/2024

                                              The Lofts
                                              Hi there! - Thank you so much for your review, and your kind words! We apologize if your move-in did not live up to your expectations, and please feel free to reach out to the office if you would like to discuss any issues in further detail. We hope you have a fantastic day! Best, The Lofts Team
                                              Review Author Icon

                                              Inácio_F

                                              Resident 2017

                                              8/23/2017

                                              The Lofts Apartment has many amenities (for example, 24-Hour Fitness Gym, Computer Center w/ Free Printing, Shuttle to all Campuses, Online Payments Available). For me this amenities that is okay.

                                                Manager

                                                2/3/2024

                                                The Lofts
                                                Hi there! - We are so pleased to hear that you have had such a great experience with our community here at The Lofts! We appreciate you taking the time to leave us a review, and we thank you for your kind words! We hope you have a fantastic day! Best, The Lofts Team
                                                Review Author Icon

                                                anonymous

                                                Resident 2016 - 2017

                                                7/27/2017

                                                I enjoy having my own bathroom and bedroom. I also enjoy living with my friends and not in a dorm. We had so much fun having an apartment together.

                                                  Manager

                                                  2/3/2024

                                                  The Lofts
                                                  Hi there! - We are so pleased to hear that you have had such a great experience with our community here at The Lofts! We appreciate you taking the time to leave us a review, and we thank you for your kind words! We hope you have a fantastic day! Best, The Lofts Team
                                                  Review Author Icon

                                                  Ronnie_B

                                                  Resident 2016 - 2017

                                                  7/26/2017

                                                  The lofts in a good place to stay if you are not into hearing the noises of downtown. But, they have nightlife shuttles which allows you to get downtown and party. The lofts is a great community to live in.

                                                    Manager

                                                    2/3/2024

                                                    The Lofts
                                                    Hi there! - We are so pleased to hear that you have had such a great experience with our community here at The Lofts! We appreciate you taking the time to leave us a review, and we thank you for your kind words! We hope you have a fantastic day! Best, The Lofts Team

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Leasing

                                                    The Lofts offers 1, 2, 3, & 4 bedroom apartments, located in Morgantown WV.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3165

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Lofts Rated?
                                                    Based on 58 number of votes by renters, The Lofts is currently rated 2.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Lofts?
                                                    The Lofts is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Lofts is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at The Lofts?
                                                    The Lofts is rated 2.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is The Lofts?
                                                    The Lofts is rated 2.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    The Lofts is rated 2.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    How satisfied are residents with the staff at The Lofts?
                                                    The Lofts is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.25 days to their community reviews in the past year.
                                                    Who manages The Lofts?
                                                    Greystar
                                                    What is the pet policy at The Lofts?
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 3 Baths
                                                    4 Beds, 3 Baths
                                                    4 Beds, 3.5 Baths

                                                    Contact Property

                                                    March 2024

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                                                    Beds

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                                                    Baths

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                                                    The Lofts is an apartment in Morgantown in zip code 26508. This community has a 1 - 4 Beds, 1 - 3.5 Baths, and is for rent for $1,059. Nearby cities include Star City, Fairchance, Carmichaels, Fairmont, and Kingwood.

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