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Timberline Apartments

3557 Collins Ferry Road, Morgantown, WV 26505
(1041 Reviews & Surveys)
$769 - $1,069/mo
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Move-In Specials

One month free on any vacant two-bedroom apartment. Must move in by 4/15/2024 and only for new residents moving into the community.

Floor Plans & Pricing

1 Bedroom

1 bedroom, 1 bathroom 606 sq. ft.

1 Bed, 1 Bath | 606 sq. ft.

$769 - $1,019

5 Available Units

See Floor Plan Details

One bedroom, one bathroom larger unit 637 sq. ft.

1 Bed, 1 Bath | 637 sq. ft.

$799 - $1,049

5 Available Units

See Floor Plan Details

2 Bedrooms

Two bedroom, one bathroom 769 sq. ft.

2 Beds, 1 Bath | 769 sq. ft.

$819 - $1,069

5 Available Units

See Floor Plan Details

Two bedroom, one and half bath 864 sq. ft.

2 Beds, 1.5 Baths | 864 sq. ft.

$829 - $959

5 Available Units

See Floor Plan Details

3 Bedrooms

Three bedroom, two bathroom with 1040 sq. ft.

3 Beds, 2 Baths | 1,040 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

4.7

Grounds

4.0

Safety

4.3

Office Staff

4.5

Maintenance

4.5

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

8

Manager’s Review Engagement

A

Percentage of reviews responded to

87.50%

Manager’s Review Reply Time

C

Average time to respond to reviews

40.88 days

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Timberline Apartments Reviews

(151)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1223578

Verified Resident 2022 - 2024

2/5/2024

In early 2023 I moved from texas to this apartment complex in west virginia after finding it online. The employees were very helpful when speaking with them on the phone with all of my questions and even arranged to hide my keys for me when… See More >
    Manager

    2/6/2024

    Timberline Apartments
    Thanks for your review and for sharing that you've loved the service the team provides and that you have found the entire property to be well-kept! Knowing that you're enjoying your residency means a lot to us, so thanks for leaving us this feedback!

    Updated Review

    Review Author Icon

    Resident 876525

    Verified Resident 2022 - 2024

    2/1/2024

    It's a very pleasant and friendly community. People here are very nice and help each other. It is safe and quiet too. There are big clean playgrounds for kids. The management and maintenance staff are really helpful for residents.

      Manager

      2/2/2024

      Timberline Apartments
      What awesome input! Thanks for sharing that the community has been a pleasant and friendly place to call home! It makes our day to know that you're so content and at ease here!

      Updated Review

      Review Author Icon

      Resident 1177549

      Verified Resident 2022 - 2024

      1/21/2024

      I have received great service as well as response from the staff here at Timberline. I am very happy to have made the choice to live here. Communication is the key both between staff and residents. All staff has been very helpful making my move… See More >
        Manager

        1/22/2024

        Timberline Apartments
        Thanks for sharing that our team has delivered nothing but great service throughout your experience! It's also nice to hear that there's a solid flow of communication from our team. This review made our day!
        Review Author Icon

        Resident 1193031

        Verified Resident 2022 - 2023

        10/25/2023

        The first apartment I rented here had a few inherent flaws. I spoke with management and they offered me a newly renovated apartment, which has been perfect for me. This is an older complex, but the apartments themselves are quite lovely and the management is… See More >
          Manager

          10/30/2023

          Timberline Apartments
          So glad to hear that your new home meets your standards. Thanks for taking the time to respond to tell us about the staff and how they are meeting expectations. We hope to make a change in landscapers in the near future so that we can get a five all around.
          Review Author Icon

          Resident 1192160

          Verified Resident 2010 - 2023

          10/23/2023

          This has been a good community in which to live. They have taken care of problems as they have cropped up efficiently and in a timely manner. They have been understanding whenever a problem would crop up. It is a place where people seem to… See More >
            Manager

            10/30/2023

            Timberline Apartments
            Wow, what a great review about the staff at Timberline. We do appreciate the great team working at Timberline. They truly care about your satisfaction. Thanks for taking the time to tell us how we are doing.

            Updated Review

            Review Author Icon

            Resident 1164716

            Verified Resident 2022 - 2023

            9/2/2023

            It was very easy and quick getting everything ready for the apartment and everything! I love the apartment and the staff who work there! It is a great area and close to so much! The staff is very quick to respond and is very willing… See More >
              Manager

              9/21/2023

              Timberline Apartments
              Thank you for taking the time to fill out a survey. We are so excited that you are happy at Timberline. We appreciate your feedback.
              Review Author Icon

              Resident 1171107

              Verified Resident 2022 - 2023

              8/17/2023

              It has been awful and we will not be signing another lease. Between all the issues that keep popping up in the apartment, the other members of the community are extremely low class and sketchy. We have a neighbor that is a drug addict that… See More >
                Manager

                10/30/2023

                Timberline Apartments
                Your comments take me by surprise and I would like to review these issues with you directly. Can you reach out to the Manager Helinia directly so that we can get together to discuss your concerns? We look forward to hearing from you to help resolve your issues.
                Review Author Icon

                Resident 1163938

                Verified Resident 2022 - 2023

                7/27/2023

                Timberline is a great place to live. Everyone is Friendly! Outside grounds are well kept and the amenities are wonderful compared to other place in Morgantown. Lots of grassy area for kids to get out and run around.

                  Review Author Icon

                  Resident 1102290

                  Verified Resident 2023

                  1/12/2023

                  It's been wonderful so far. The apartment is spacious and clean. It's not too crowded and it's clean outdoors as well. The staff at the office were friendly and the mountain scenery is spectacular. Thank you Timberline

                    Manager

                    1/18/2023

                    Timberline Apartments
                    We love the views at Timberline and glad to hear you are also appreciating everything at Timberline. Glad to hear that you are enjoying your apartment and let us know if there is anything we can do to help. Thank you for taking the time to fill out this survey.
                    Review Author Icon

                    Resident 1100756

                    Verified Resident 2017 - 2023

                    1/7/2023

                    I really enjoy living here at Timberline. I think I've been here for 5 years now. No complaints whatsoever. I just wish that they had kept me updated during the process of fixing my air. I came home one day and it was magically fixed.… See More >
                      Manager

                      1/18/2023

                      Timberline Apartments
                      So happy to hear that maintenance surprised you with your closet being fixed. Sorry that you had some issues with your air conditioning and glad to hear it is now resolved. We will work harder on communicating along the way. Thank you for your survey and we appreciate that you took the time to fill out the survey.
                      Review Author Icon

                      Resident 1100088

                      Verified Resident 2021 - 2023

                      1/5/2023

                      Community and staff is always available easy to communicate with. Always polite and friendly. I am confident I can depend on staff and maintenance to take care of my needs. Safe clean grounds. Thank you for taking care of my needs.

                        Manager

                        1/5/2023

                        Timberline Apartments
                        Thank you for your survey, we appreciate you taking the time to fill this out.
                        Review Author Icon

                        Resident 1093285

                        Verified Resident 2022

                        12/10/2022

                        So far a very nice , clean place. Apartments are well heated and good AC. Garbage disposal, have everything you need . Nice quiet neighbors. Speed bumps for child and pet safety. Love it , very greatful. Staff is wonderful.

                          Manager

                          12/14/2022

                          Timberline Apartments
                          Thank you for taking the time to send us a review. We appreciate our residents.
                          Review Author Icon

                          Resident 1075708

                          Verified Resident 2020 - 2022

                          10/15/2022

                          Calm and quiet community. We love our neighbors and how we all take care of each other. It's more like a family in the building I live. The pool is nice and the grass is well kept. Management is easy to work with as well.

                            Manager

                            12/14/2022

                            Timberline Apartments
                            I am thrilled to hear that you love our community. You graded us low on safety. Did something happen that you can share with the office personnel? We recently upgraded all lights to LED lights that give us more lights throughout the community. We haven't had any issues that we are aware of. Thanks again for your positive review.

                            Updated Review

                            Review Author Icon

                            Resident 1051689

                            Verified Resident 2022

                            9/24/2022

                            The community is fine I usually stick to myself so I do not talk to many people but it seems like a family oriented apartment complex. Ther are many large families. It is pet friendly if you have pets with a large dog park area… See More >
                              Manager

                              10/14/2022

                              Timberline Apartments
                              Nearly every review talks about our pet friendly approach. We cater to all audiences, and we have a great mix of residents and pets that live on site. Glad to hear that you are happy with our service. Thanks for letting us know.
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                              Resident 1069145

                              Verified Resident 2022

                              9/24/2022

                              Love it here. Quiet, pet friendly. Close to many amenities. We love the pool and used it all summer. The gym, laundry room, tennis courts, basketball courts, playground, and dog park make this a great place to live.

                                Manager

                                10/14/2022

                                Timberline Apartments
                                So happy that you and your pet love where you live. We try very hard to satisfy our residents and glad to hear that this is working. Thanks again.

                                Updated Review

                                Review Author Icon

                                Resident 1016209

                                Verified Resident 2022

                                9/12/2022

                                Timberline has wonderful staff and it is a quiet community. I moved to Timberline after graduating college and getting a job because I needed somewhere quiet that was not student housing. Sometimes I forget that I live in an apartment because of how quiet it… See More >
                                  Manager

                                  9/23/2022

                                  Timberline Apartments
                                  Thank you for your review. We are so happy that you are completely satisfied at your community.
                                  Review Author Icon

                                  Resident 1054578

                                  Verified Resident 2022

                                  8/13/2022

                                  Wonderful Property! The front office staff is so friendly and helpful. Rooms are spacious. Plenty of parking spaces. If maintenance is needed they are prompt and knowledgeable. Quiet neighborhood. And our dogs love the dog park. Really is a nice place to live!

                                    Manager

                                    8/16/2022

                                    Timberline Apartments
                                    So happy to hear that you and your pet are happy with your new home. We hope to be able to continue to serve you with any and all requests in the future. Thanks for taking the time to fill out a survey. Enjoy the rest of your summer.

                                    Updated Review

                                    Review Author Icon

                                    Resident 758981

                                    Verified Resident 2021 - 2022

                                    7/16/2022

                                    Nice community, dog walk area, like the area. Quiet area nice pool and playground for the kids to play. Having a laundry room on the property is very nice to have. Management does their best to help with any problems you may have.

                                      Manager

                                      7/26/2022

                                      Timberline Apartments
                                      We love our pets! Glad to hear that all your issues are being handled. We are happy that you and your pet are happy at Timberline. Thanks again for taking the time to send us your feedback.
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                                      Resident 1043261

                                      Verified Resident 2022

                                      7/9/2022

                                      Great community staff and maintenance great only deficit is I've been waiting long time for my electricity to b fixed. But overall I highly recommend this community it's top notch. Move in was smooth apartment clean, carpets looked great

                                        Manager

                                        7/26/2022

                                        Timberline Apartments
                                        Glad your move in went well. Please alert the office if you electric is still no functioning properly. Thanks again for your feedback.
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                                        Resident 1041774

                                        Verified Resident 2022

                                        7/4/2022

                                        This is a peaceful family community. Attentive management staff. I feel lucky that I found this place......................................................

                                          Manager

                                          7/26/2022

                                          Timberline Apartments
                                          We feel lucky to have you as a resident. Glad all is going well. Thanks again for your feedback.
                                          Review Author Icon

                                          Ana_L249

                                          Resident 2020 - 2022

                                          6/27/2022

                                          Everyone is super nice! Family friendly!!

                                          I lived there for 2 years, and I have had a very nice experience! Everyone in the office (especially Helinia) are super helpful! They will always do what they can to be sure you are a happy tenant! Mantinance is always there as soon as… See More >
                                            Manager

                                            7/26/2022

                                            Timberline Apartments
                                            So glad that you are having a great experience. The entire team is awesome and Helinia is a great manager. Thanks for your feedback.
                                            Review Author Icon

                                            Resident 1037119

                                            Verified Resident 2022

                                            6/18/2022

                                            So far my experience at Timberline Apartments has been very good. The staff are very attentive and helpful and I felt welcome the moment I walked into the office for my tour of the apartment. The grounds surrounding the apartments are always kept clean and… See More >
                                              Manager

                                              6/20/2022

                                              Timberline Apartments
                                              Thank you for your review. We are very happy to hear that your move in experience went well. We always are looking ways to improve our service and please don't hesitate to reach out to us at any time. Thank you again.

                                              Updated Review

                                              Review Author Icon

                                              Resident 771058

                                              Verified Resident 2016 - 2022

                                              6/9/2022

                                              Timberline has improved so much daily ? Office people always there to help ? Property Manger Helina keeps everything running great !! This time of yr the pool is something great to have to relax ? Maintenance guys i cant say enough about them ..… See More >
                                                Manager

                                                6/16/2022

                                                Timberline Apartments
                                                Thank you so much for your comments. We appreciate you taking the time to tell us about your experience. We are very happy with our maintenance team and glad to hear you feel the same.

                                                Updated Review

                                                Review Author Icon

                                                Resident 850478

                                                Verified Resident 2021 - 2022

                                                5/9/2022

                                                I always feel very safe here! It's nice and quiet, the kids are able to play without fear! All the essentials are very convienient and the location is out of the way, but still very comfortable. Tha k you so much!

                                                  Manager

                                                  6/16/2022

                                                  Timberline Apartments
                                                  Thank you so much for your positive review. We appreciate you as a resident and hope to continue to deliver outstanding service.
                                                  Review Author Icon

                                                  Resident 1013567

                                                  Verified Resident 2017 - 2022

                                                  4/7/2022

                                                  The apartment manager and office workers are great. Good communication and very friendly. Maintenace workers are not consistent. Sometimes work is done right and sometimes not. The guy in charge of maintenance is knowledgeable but in no hurry to get things done. The newest group… See More >
                                                    Manager

                                                    6/16/2022

                                                    Timberline Apartments
                                                    Thanks for your feedback. We have recently hired new maintenance and hope to see a vast improvement with service. We are continuing to work to improve our communication, response time and getting things right the first time. Thanks again for taking the time to tell us how we are doing.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $250. Fee: $250. Rent: $35. Restrictions: All pets are screened though petscreening.com and this will determine if they are allowed to live at the community and what the monthly rent will be. The rent will range between $25 - $50 depending on the screening. The $35 listed above is an average. . Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $250. Fee: $250. Rent: $35. Restrictions: All pets are screened though petscreening.com and this will determine if they are allowed to live at the community and what the monthly rent will be. The rent will range between $25 - $50 depending on the screening. The $35 listed above is an average. . Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Basketball Court
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Short Term Lease Available
                                                    • Sundeck
                                                    • TV Lounge
                                                    • Tennis Court
                                                    • Vintage
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                                                    Leasing

                                                    Home of West Virginia University and nestled in the Suncrest section of Morgantown, Timberline Apartments offers a relaxed, resort-style setting featuring large green spaces, an outdoor pool, a playground and picnic area, tennis, basketball and handball courts, and a fitness center. We are conveniently situated for public transportation; The Mountain Line Transit 47 runs along Collins Ferry Road every hour, with 2 main hubs for resident drop-offs to Ruby, Suncrest, and University Avenues, among other drop-off points. Available in 1, 2 and 3 bedrooms, each apartment comes with central heat and air-conditioning, and includes dishwasher and garbage disposal. Our laundry care center is open 24 hours a day, with new machines and a laundry card system that does not require cash or coins.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Promark Partners

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 11/06/2017
                                                    Q: What is the estimated utility bill for one person?
                                                    Anonymous
                                                    Answered on: 11/06/2017
                                                    A: I pay somewhere around 40-70 for electric each month , 30 every two months for water, and 90 for cable and internet (you can find cheaper, I have the expensive plan)

                                                    Frequently Asked

                                                    How is Timberline Apartments Rated?
                                                    Based on 1041 number of votes by renters, Timberline Apartments is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Timberline Apartments?
                                                    Timberline Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Timberline Apartments is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Timberline Apartments?
                                                    Timberline Apartments is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Timberline Apartments?
                                                    Timberline Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Timberline Apartments is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Timberline Apartments?
                                                    Timberline Apartments is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 87.5% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 40.88 days to their community reviews in the past year.
                                                    Who manages Timberline Apartments?
                                                    Promark Partners
                                                    What is the pet policy at Timberline Apartments?
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Fee: $250
                                                    Rent: $35
                                                    Restrictions: All pets are screened though petscreening.com and this will determine if they are allowed to live at the community and what the monthly rent will be. The rent will range between $25 - $50 depending on the screening. The $35 listed above is an average.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Fee: $250
                                                    Rent: $35
                                                    Restrictions: All pets are screened though petscreening.com and this will determine if they are allowed to live at the community and what the monthly rent will be. The rent will range between $25 - $50 depending on the screening. The $35 listed above is an average.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    One month free on any vacant two-bedroom apartment. Must move in by 4/15/2024 and only for new residents moving into the community.

                                                    Contact Property

                                                    Timberline Apartments

                                                    March 2024

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                                                    Timberline Apartments is a 606 - 1,040 sq. ft. apartment in Morgantown in zip code 26505. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $769 - $1,069. Nearby cities include Star City, Fairchance, Carmichaels, Fairmont, and Kingwood.

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