The Preserve at Rock Springs Apartments
#9,492 #1 #5

What is epIQ?

The Preserve at Rock Springs Apartments

2226 Reagan Avenue, Rock Springs, WY 82901
(15 Reviews)
$725 - $1,445/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Ask About Our Current Special!

Floor Plans & Pricing

1 Bedroom

Eagle

1 Bed, 1 Bath | 773 sq. ft.

$895

3 Available Units

See Floor Plan Details

Wren

1 Bed, 1 Bath | 831 sq. ft.

$990

3 Available Units

See Floor Plan Details

Bobwhite

1 Bed, 1 Bath | 750 sq. ft.

$960

2 Available Units

See Floor Plan Details

Meadowlark

1 Bed, 1 Bath | 650 sq. ft.

$725 - $875

1 Available Unit

See Floor Plan Details

2 Bedrooms

Herron

2 Beds, 2 Baths | 1,077 sq. ft.

$1,245

5 Available Units

See Floor Plan Details

Goldeneye

2 Beds, 2 Baths | 1,069 sq. ft.

$1,225 - $1,285

3 Available Units

See Floor Plan Details

Hummingbird

2 Beds, 2 Baths | 1,062 sq. ft.

$1,295

1 Available Unit

See Floor Plan Details

Robin

2 Beds, 1 Bath | 950 sq. ft.

$1,195

See Floor Plan Details

3 Bedrooms

Falcon

3 Beds, 2 Baths | 1,300 sq. ft.

$1,275 - $1,445

4 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C+
C+

Renter Ratings

A-

Review Ratings

Noise

4.0

Grounds

4.0

Safety

3.5

Office Staff

4.0

Maintenance

4.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

2

Manager’s Review Engagement

C

Percentage of reviews responded to

50.00%

Manager’s Review Reply Time

D-

Average time to respond to reviews

75 days

View Community Timeline
View Community Timeline

The Preserve at Rock Springs Apartments Reviews

(15)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2020 - 2023

11/8/2023

not ethical

Inappropriately withheld money from deposit then tried to justify using information from another apartment. I vacated apartment on weekend so no walk through with agent. Took videos of condition which was immaculate better operating condition and cleaner than when I moved in. Preserve withheld money… See More >
Manager

11/15/2023

The Preserve at Rock Springs Apartments
Hi, thank you for reaching out. Please get in touch with our office at your earliest convenience. We would be more than happy to assist you with your concerns. Thank you.
Review Author Icon

balerjessica73@gmail.com

Resident 2022 - 2023

10/10/2023

Amazing staff and very nice apartments

The office staff are always super friendly and very helpful anytime we have questions. They respond to emails right away. We have loved living her for the past year and are continuing to live here for at least another year. Residents are friendly, landscape is… See More >
    Review Author Icon

    anonymous

    Resident 2020 - 2022

    11/28/2022

    Mostly positive

    We lived in a 3 bedroom for almost 3 years. The only garage available when we moved in was all the wah on the other side of the complex. They told us they'd put us on a waiting list for the next one that opened… See More >
      Manager

      11/29/2022

      The Preserve at Rock Springs Apartments
      Thank you for reaching out. Your satisfaction is important to us and although you will no longer be a resident with us, we would appreciate the opportunity to discuss your concerns with you further. At your earliest convenience please contact our community manager at preservers@legacypartners.com. We wish you the best in your future endeavors.
      Review Author Icon

      Cori_H895

      Resident 2022

      8/19/2022

      Family friendly, clean, and modern apartment living

      The Preserve at Rock Springs Apartments Offers: Pool - Clean, lots of lounge chairs and tables Gym - Clean with several workout machines and free weights Clubhouse - Warm and inviting Onsite Laundry Facilities Pet Friendly - Potty Stations with bags and dispensers provided Apartments… See More >
        Manager

        8/20/2022

        The Preserve at Rock Springs Apartments
        Thanks for the 5-star review! We're delighted to read that The Preserve at Rock Springs is a perfect fit for your needs and that you are enjoying our great amenities and pet-friendly features. We look forward to continuing to have you as a happy resident for years to come!
        Review Author Icon

        anonymous

        Resident 2021

        12/7/2021

        What happened to the previous office staff??!! They were so awesome, caring and honesty cared about all the tenants. This new stuff won't return your call":because they didn't have your phone number " they need to learn to have a more personal relationship with the… See More >
          Manager

          1/6/2022

          The Preserve at Rock Springs Apartments
          Dear Resident, thank you for your honesty! Through this transition period with our new staff, we appreciate your patience and look forward to improving your stay. Please know that our team encourages our residents to keep an open dialogue with us as your concerns will help us make appropriate changes. Please feel free to contact our community manager, Kate, at preservers@legacypartners.com so we can discuss your concerns and work towards a better living experience for you.
          Review Author Icon

          anonymous

          Resident 2020 - 2021

          9/25/2021

          The office staff is probably the worst I've ever had to deal with. They are like robots they are not human beings with feelings it's feelings this is not a big city it's Rock Springs. I have been taking care of.… See More >
            Review Author Icon

            colorado2013

            Resident 2015 - 2016

            5/9/2016

            I've lived at The Preserve for about six months now. I'm just here short term on a job assignment so I was looking for someone that would work with the length of a lease that I needed. From day one the office staff has been… See More >
              Review Author Icon

              anonymous

              Resident 2015 - 2016

              4/6/2016

              I have enjoyed the apartment, floor plan, large bath room with a large soaking tub. The issue I have is that there is no assigned parking, (just didn't realize at the time how bad it could be) my wife and I live in an 1… See More >
                Review Author Icon

                Becky37

                Resident 2015 - 2016

                1/12/2016

                I have an issue because they do not clear sidewalks/steps/handicap ramp which is a SAFETY issue. I have complained several times, and I finally requested to an early move out which would cost me lease break fee and concession payback. Is that fair? … See More >
                  Review Author Icon

                  joseitzel

                  Resident 2015

                  3/25/2015

                  03/25/15 Itzel Ochoa. Beautiful place, best experience with Management over the phone for almost 1 month, moved from California and the building is well maintained, clean from outside and inside, plenty of parking, great neighbors, they offers special price, and short term lease, close to everything. They… See More >
                    Review Author Icon

                    Babshawaii

                    Resident 2014

                    12/7/2014

                    Overpriced luxury living where you have to worry about stepping on dog crap everywhere you walk. I can't even let my kids run around on the grassy area at the playground without them stepping in dog crap. They either need to not allow dogs… See More >
                      Review Author Icon

                      borrelko

                      Resident 2014

                      7/24/2014

                      We have lived at The Preserve for about 2 months. We previously lived in an apartment prior to moving here. We have found the walls to be quite thin. We can hear our neighbors walking upstairs. The neighbors directly above us have… See More >
                        Review Author Icon

                        anonymous

                        prospectiveVisited 2014

                        3/25/2014

                        I love it here at The Preserve! Moved down here from Arizona and noticed there isn't many apartments to choose from here in Rock Springs! I visited a couple places and I honestly can say i had the best experience at The Preserve! They have… See More >
                          Review Author Icon

                          anonymous

                          Resident 2012 - 2013

                          1/29/2013

                          HANDS DOWN THE BEST APARTMENT BUILDING IN WYOMING! I moved into the Preserve this past November. I have lived in apartments all over the country and I can honestly say that I have never been happier or more satified with any apartment I have EVER… See More >
                            Review Author Icon

                            anonymous

                            Resident 2010 - 2012

                            3/22/2012

                            Expensive. 1290 for a 2 bedroom. Maintenance took forever to fix anything in the apartment, and it is on their schedule. Would set up a time to come over and fix, and guy would never show. Lots of construction this summer without any knowledge until… See More >

                              Features & Amenities

                              Laundry
                              • Washer/Dryer Connections
                              Parking
                              • Garage
                              Pets
                              • Cats Allowed
                                Deposit: $200. Fee: $300. Rent: $40. Restrictions: No aggressive breeds. Pet Limit: 2
                                Less Info
                                More Info
                              • Dogs Allowed
                                Deposit: $200. Fee: $300. Rent: $40. Restrictions: No aggressive breeds. Pet Limit: 2
                                Less Info
                                More Info
                              Other
                              • Air Conditioner
                              • BBQ and Picnic Area
                              • Berber Carpet
                              • Built-in Bookcases
                              • Built-in Microwaves
                              • Built-in Office
                              • Business Center
                              • Clubhouse
                              • Conference Room
                              • Convenient to Shopping, Dining and Major Highways
                              • DishWasher
                              • Fireplace
                              • Fitness Center
                              • Garbage Disposal
                              • Ice Maker
                              • Kitchen Islands
                              • Linen Closets
                              • Pet-Friendly Community
                              • Playground
                              • Pool
                              • Preferred Employee Discount
                              • Premium Fixtures and/or Hardware
                              • Premium Interior Paint
                              • Private Balcony or Patio with French Doors
                              • Soaking Tubs
                              • Spa
                              • Stainless Steel Appliances
                              • Tile Entry Way
                              • Track Lighting
                              • Vaulted Ceilings
                              • WIFI at Club House and Pool
                              • Walk In Closets
                              Show Less
                              Show More

                              Leasing

                              /*td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}*/ The Preserve at Rock Springs, set in rustic Sweetwater County, amid historic trails, wide-open spaces and high desert adventure, is your idyllic homestead. Offering thoughtfully designed living spaces and unsurpassed home features, The Preserve at Rock Springs presents upscale apartment residences with your lifestyle in mind. Providing an advantageous location where dining, shopping, and outdoor recreations abound. The Preserve at Rock Springs is a decidedly perfect setting for both adventurous and relaxed mindsets!
                              Show Less

                              Office Hours

                              • Sunday: Closed
                              • Monday - Saturday: 10:00 AM - 06:00 PM
                              This community is managed by

                              Legacy Partners

                              C+
                              C+
                              Communities
                              37

                              Questions & Answers (1)

                              Anonymous
                              Asked on: 03/19/2018
                              Q: How easy is it to find guest parking?

                              Frequently Asked

                              How is The Preserve at Rock Springs Apartments Rated?
                              Based on 15 number of votes by renters, The Preserve at Rock Springs Apartments is currently rated 3.6 out of 5 stars.
                              How satisfied are residents with the upkeep and overall appearance of the grounds at The Preserve at Rock Springs Apartments?
                              The Preserve at Rock Springs Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                              How effective was the maintenance team when resolving your problem?
                              The Preserve at Rock Springs Apartments is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                              What are noise levels like at The Preserve at Rock Springs Apartments?
                              The Preserve at Rock Springs Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                              How safe is The Preserve at Rock Springs Apartments?
                              The Preserve at Rock Springs Apartments is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                              How satisfied are residents with the neighborhood?
                              The Preserve at Rock Springs Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                              How satisfied are residents with the staff at The Preserve at Rock Springs Apartments?
                              The Preserve at Rock Springs Apartments is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                              How often does management engage with reviews?
                              Managers have responded to 50% of their community reviews in the past year.
                              How quickly does management engage with reviews?
                              Managers have replied within 75 days to their community reviews in the past year.
                              Who manages The Preserve at Rock Springs Apartments?
                              Legacy Partners
                              What is the pet policy at The Preserve at Rock Springs Apartments?
                              Cats Allowed
                              Deposit: $200
                              Fee: $300
                              Rent: $40
                              Restrictions: No aggressive breeds
                              Pet Limit: 2
                              Dogs Allowed
                              Deposit: $200
                              Fee: $300
                              Rent: $40
                              Restrictions: No aggressive breeds
                              Pet Limit: 2
                              What types of floor plans are available?
                              1 Bed, 1 Bath
                              2 Beds, 1 Bath
                              2 Beds, 2 Baths
                              3 Beds, 2 Baths
                              What is the move-in special?
                              Ask About Our Current Special!

                              Check Availability

                              The Preserve at Rock Springs Apartments

                              March 2024

                              Sun
                              Mon
                              Tue
                              Wed
                              Thu
                              Fri
                              Sat
                              1
                              2
                              3
                              4
                              5
                              6
                              7
                              8
                              9
                              10
                              11
                              12
                              13
                              14
                              15
                              16
                              17
                              18
                              19
                              20
                              21
                              22
                              23
                              24
                              25
                              26
                              27
                              28
                              29
                              30
                              Beds

                              0

                              Baths

                              0

                              Is this your community?

                              Claim your community to update listing information, capture leads, and respond to reviews!

                              The Preserve at Rock Springs Apartments is a 650 - 1,300 sq. ft. apartment in Rock Springs in zip code 82901. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $725 - $1,445. Nearby cities include and Green River.

                              Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.