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The Village at Silver Ridge

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anonymous

Resident 2013

12/27/2013

These are the absolute worst apartments I have ever had the displeasure of living at. We lived there for three months and they were complete hell. The staff is completely unprosffesional and can't seem to keep their private lives out of their work lives. They had my four wheelers wrongly towed, even after we had moved them to a proper location. They didn't let us know that they had towed them, and left the $350 bill for us. We had multiple "noise complaints" for nights that we weren't even home. They charged us for any and everything. You could definitely tell when they would lose tenants because they'd come to us for money for no reason. The office is completely unorganized and they are all very rude. They group together to hit people with fines, and harrasment. We lived there for three months and paid $4500 just to get out. We have a signed document from the office stating that we had paid the full amount and we would not be charged for anything else. We've gotten phone calls for the past two weeks, nonstop with them telling us that we need to replace carpet in the entire apartment, three months, we did $2000 worth of damage in three months? Absolutely impossible. And the best part? They refuse to prove anything. We've asked to see the carpet cleaner review, a quote and pictures of the damage, and they refuse to prove anything, my guess would be because they can't prove it. The office ladies are so incredibly rude and uneducated, and when we ask to speak to the manager, she is NEVER there and they reuse to leave messages for her. They are the worst apartments ever, and if you are looking to get completely screwed, then stay here. The staff is shady and will skate you for any money they can. NEVER, EVER RENT FROM HERE!

Review 10 out of 18

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The Village at Silver Ridge

August 2021

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